Frequently Asked Questions

Do you have questions about hair extensions?


Below we have answered some of the most frequently asked questions

Is your hair 100% Human Hair?
Yes! Glam Fairy specializes in the finest quality of Russian human hair. Our extensions are silky soft, natural looking and each set is handmade by our factory in Russia to ensure highest quality.

How long do hair extensions last?
Our hair is premium quality that contains no tangles, minimum shedding, and is never mixed with any synthetics, animal hair, or other human hair. Our hair lasts up to 2 years with proper care.

We recommend removing and/or reinstalling your extensions every 8 to 12 weeks to prevent hair damage. We are not responsible for hair loss due to hair extension removal outside of Glam Fairy salon. We recommend that you have this service done professionally at our salon.

How do I prepare my hair for hair extensions?
To prepare your hair to have extensions installed you should freshly wash your hair with a good clarifying shampoo like Anti Residue Shampoo by Neutrogena and only apply conditioner to the ends of your hair if you absolutely need it.

How long does the application of hair extensions take?
New installations: Take between 1 to 1.5 hours to install including wash, blowdry, installation and trim.
Reinstallations: Take between 1 to 2 hours to install including removal, wash, blowdry, installation and trim.

How often can I wash my hair extensions?
Your extension hair should only be washed 2 or 3 times per week.

Can I style the Hair as usual?
You can style your hair extensions as usual using your blow dryer, flat iron or curling iron. Having hair extensions increases your styling versatility. Use heat in moderation. Do not use high temperatures.

What If my extensions fall out?
It is normal to lose some hair extensions. It is recommended that you replace any lost or damaged strands every 6-8 weeks, if needed.

What if I am unhappy with the results or if strands are falling out prematurely?
We work very hard to make sure you receive the highest quality products and services! If for any reason you are not satisfied, every effort will be made to ensure your satisfaction including replacing a couple of strands if they fall out in within 10 days.

What if I am still not happy? Can I get my money back?
Because of the nature of this product (human hair), we are unable to re-use it and as such, no refund can be issued.